3 of our TtW job seekers with organiser

Global Skills Job Seekers Help Shape Improvements in Service Delivery

Global Skills continues to provide our job seekers the opportunity to share their experiences to help shape improvements in service delivery.

As a result of our partnership with Youth Action, we were approached by Tash from The Behavioural Insights Team in partnership with the Paul Ramsay Foundation to engage with job seekers interested in contributing to a co-design workshop aimed at enhancing the job seeker experience for people engaged with employment service providers.

Yesterday our job seekers travelled to Western Sydney University’s Parramatta Campus from across Greater Sydney to share their ideas and experiences with a range of stakeholders in the project.

On completion of the workshop, Lake Haven TtW job seeker Sighoney summed up the overall thoughts of all our TtW participants by saying, “I am grateful for the opportunity to be involved and think that more of these types of events need to happen so that young people can have their say and feel heard.”

The Behavioural Insights Team commented, “We are very grateful to the young people who attended the co-design workshop. The participants provided great input and helped shape our thinking about how we can improve employment services, especially around ideas that help young people to understand the day-to-day realities of particular industries and jobs. Their expertise of the system from a user’s perspective is invaluable, and will help ensure that our ideas are fit for purpose.”

Global Skills extends our thanks to The Behavioural Insights Team and Youth Action for providing our job seekers the opportunity to gain valuable experience in co-designing solutions with a range of different people.